How do I take care of my carpet?

We recommend Capture Cleaning Kits (or another dry clean kit) for cleaning your Kid Carpet. If you would like more information on Capture, or if you would like to find a store near you that sells Capture, Click here to go to the Capture web site.

Vacuuming cannot wear out your carpet, but soil can. Even with entry mats, eventually dirt and grit can become embedded in your carpet's pile. When that happens, your carpet will become discolored and matted. Up to 80% of the soil in carpet is of the dry particulate type that can be removed with a vacuum cleaner.

If you need to have your carpet professionally cleaned, we recommend a "hot water extraction" (for natural fibers, such as wool or cotton, discuss the cleaning options with your professional). This is basically a "steam cleaning". You should not have your professional cleaner use any cleaning chemicals.

Household chemicals, medications and cosmetics can permanently stain or remove color from your carpet. These household chemicals often are the culprits of "mystery stains" because they may not discolor the carpet for several days or weeks. The best prevention is to keep household chemicals away from your carpet.

Please note that the serging around Kid Carpet area rugs is not covered by warranty. Care must be taken not to vacuum over the serging. Although we use the strongest nylon on the market, a sharp object or cleaning equipment can cut/fray a strand of serge. Dragging furniture over the serging or allowing children to pick at the serging can also damage the serging. It is suggested that repairs be made using a hot glue gun at the first sign of fraying. This will prevent the serging from fraying further

Please call us if you have any questions.